No. 16 – Oops, heart-fluttering moments & big emotions – real stories from reception

What actually goes on at the reception desk of a cosy hotel? From late-night arrivals and awkward situations to those special romantic moments. Rosalie and Viktoria share some behind-the-scenes stories from the reception. Marriage proposals, flower emergencies and plenty of human warmth included. An episode full of charm, humour and genuine comfort for the soul.